The need to build business predictable scenarios is critical.
Benchmarking injects the necessary impetus into a company’s competitive performance, based on what the company knows about its performance and that of its peers at a particular time, over a particular period, in a particular environment, or under particular, unique circumstances.
Without the consistent tracking of accurate, and objectively determined performance measures, it can be difficult to manage performance, and improving it even more difficult.
Developing performance metrics in your core performance areas, key processes, for your key products, key suppliers, and your key customers among other targeted areas of performance can make a huge difference in many areas of your business.
We have developed comprehensive performance measurement tools that measure and evaluate comparative performance to identify best practice indices with a view to using these as the basis of process, function and product improvement initiatives.
Our work in Benchmarking is structured around TWO areas.
Management’s efforts at enhancing competitiveness will frequently focus the following the following key ainitiatives in business:
systematic increase in operational performance
cost reduction
enhancement of reliability
improvement of cycle time to market, and;
responding to changing customer requirements.
Building on widely researched methodologies, and on the back of our global advisory network, we provide our clients with readily available support for the business improvement initiatives above - and more.
Having systematically determined a client’s core business processes and their impact on operational efficiency, customer satisfaction and on overall profitability, we work with our clients to restructure and reengineer operating processes and supply chain management with the aim of achieving optimum efficiency and return on investment.
Our cluster facilitation work brings together organizations keen on enhancing their performance in the following ways:
By identifying shared performance drivers in various functions and processes of interest to their respective industries;
By conduct benchmarking studies in various areas of interest to their respective industry
By creating a cooperative environment in which the full understanding of performance enablers can be shared;
By developing combined strategies through which they are able to develop collective competitiveness and welfare initiatives;
By developing a central point of reference that they can all access performance data and related best practice indicators
By providing members affordable support for process and function improvement
Clustering is a progressive business concept that significantly increases productivity within the cluster member companies as they take advantage of economies of scale and shared resources. Cluster members are also more easily able to access new knowledge and pursue innovation opportunities through stronger links with institutions, service providers and educational establishments.
Working with a global network of partner benchmarking firms in similar areas of work, we provide our clients with comprehensive business, sector and industry analysis, global performance data, as well as management tools and methodologies useful in the implementation of globally competitive strategies, in continuous improvement and in review of business performance.
There will be a wide range of measures to collect, analyse, track and report on, based on the targeted performance improvement objectives.
Benchmarking unveils and unlocks your true potential.
What you don’t know does not hurt; but what you know guides your actions.
Outputs from our benchmarking advisory work provide clients with various performance data, on the basis of which they develop different continuous improvement activities. By obtaining comparative performance data on various aspects of their business, our clients are further able to focus on key performance drivers in their industry, and to raise their level of competitiveness as individual firms.
Through collaborative access to shared information and other resources, our clients are also able to gain affordable access to a wide variety of market data, and even capital resources, which would be considerably more expensive for them to obtain independently.
As the level of trust and collaboration increases within client groups, joint initiatives also become more acceptable within collaborating companies and each begins to yield real benefits from their involvement in the cluster. Industry-wide, collaborating companies are able to raise best practice standards, and to stimulate various developments within their value chains.
Overall, our work in benchmarking adds value to clients in three main ways:
By developing performance measurements necessary for the formulation of competitive business strategy;
By providing technical support for the establishment of sustainable quality and continuous improvement programmes;
Through our facilitation of shared strategic goals across client groups to enhance product, market and overall business growth and development.